PRIVACY POLICY

Last updated: 21 January 2026

This Privacy Policy describes how Alaydad LLC (“Company”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects personal information when you access or use VisaBot, including our website, mobile application, and any related services (collectively, the “Services”).
By creating an account, submitting information, or otherwise using the Services, you confirm that you have read, understood, and agreed to the collection and processing of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must immediately discontinue use of the Services.

1. COMPANY INFORMATION
Legal name: Alaydad LLC
Registered address: 124 Broadkill Rd #1024, Milton, DE 19968, United States
Contact email: info@visabot.net
VisaBot is a private digital service that provides visa-related assistance tools, including appointment notifications, informational support, and automated or semi-automated appointment booking services.
VisaBot is not affiliated with, endorsed by, or connected to any government authority, embassy, consulate, or official visa application center, and does not issue visas or guarantee visa approval or appointment availability.

2. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to all users of the Services, regardless of geographic location, except where prohibited by applicable law.
The Services operate on a user-consent-based data processing model. By voluntarily providing personal information and using the Services, users consent to the processing of their data as described in this Privacy Policy.
If you access the Services from a jurisdiction that imposes additional legal requirements on personal data processing, you do so at your own initiative and are solely responsible for compliance with applicable local laws.

3. INFORMATION WE COLLECT
3.1 Information You Provide Voluntarily
We collect personal information that you voluntarily provide when using the Services, including:
  • Email address (used for account registration and communication);
  • Full name;
  • Contact information;
  • Visa-related preferences (such as country, city, visa type, and appointment preferences);
  • Passport details entered in text form only (e.g., name, passport number, expiration date), when required for specific services;
  • Payment-related references associated with completed transactions.
Important clarifications:
  • We do not collect or store Social Security Numbers (SSN);
  • We do not collect biometric data, including fingerprints, facial recognition data, or DNA;
  • We do not require users to upload passport scans or photographs into the application;
  • Users are solely responsible for ensuring that the information they provide is accurate, complete, and lawful.
3.2 Information Collected Automatically
When you access or use the Services, certain information may be collected automatically, including:
  • Device type, operating system, and application version;
  • IP address and approximate location (country-level only);
  • Log files, timestamps, and usage activity;
  • Crash reports and diagnostic information;
  • Interaction data related to application performance and stability.
This information is collected to maintain security, ensure proper functionality, diagnose technical issues, analyze performance, and improve the Services.

4. PURPOSES OF DATA PROCESSING
We process personal information strictly for legitimate operational purposes related to the Services, including:
  • Creating, authenticating, and managing user accounts;
  • Providing visa-related notifications, booking attempts, and support services;
  • Processing payments and preventing fraudulent transactions;
  • Sending service-related emails and push notifications;
  • Communicating confirmations, updates, and essential service notices;
  • Monitoring, analyzing, and improving application performance and reliability;
  • Protecting the Services against misuse, abuse, or unauthorized activity;
  • Complying with applicable legal or regulatory obligations when required.
We do not sell, rent, or trade personal data to third parties.

5. USER CONSENT
The Services operate on an explicit consent-based model.
By registering an account, submitting information, or continuing to use the Services, you expressly consent to the collection, use, storage, and processing of your personal information as described in this Privacy Policy.
You may withdraw your consent at any time by discontinuing use of the Services and requesting deletion of your account and associated personal data.

6. PAYMENTS AND BILLING INFORMATION
All payments are processed by Stripe, a third-party payment processor.
We do not store credit card numbers or sensitive payment credentials on our servers. Payment data is handled directly by Stripe in accordance with its own privacy and security policies.
For more information, please review Stripe’s Privacy Policy on Stripe’s official website.

7. THIRD-PARTY SERVICE PROVIDERS
We use trusted third-party service providers to operate and support the Services, including but not limited to:
  • Firebase (authentication, database, hosting, push notifications);
  • Stripe (payment processing);
  • Email delivery services;
  • Push notification services;
  • Analytics and crash reporting tools (such as Firebase Analytics).
These providers process personal data only as necessary to perform their services and are required to implement appropriate technical and organizational security measures.

8. DATA STORAGE AND INTERNATIONAL PROCESSING
Personal information is stored and processed using third-party cloud infrastructure providers, including MongoDB Atlas and other service providers. Data is primarily stored on servers located in the United States. In certain cases, data may be processed or accessed from other jurisdictions where our service providers operate. By using the Services, you acknowledge and consent to the storage and processing of your information in such locations.

9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide the Services and fulfill the purposes described in this Privacy Policy, including:
  • Account data: retained while the account remains active;
  • Service-related data: retained for a limited period after service completion for support and operational purposes;
  • Log and diagnostic data: retained for security, performance monitoring, and system integrity.
When personal information is no longer required, it is securely deleted or anonymized using reasonable technical measures.

10. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information, including:
  • Encrypted data transmission using HTTPS/TLS;
  • Restricted and role-based access to systems and databases;
  • Secure cloud infrastructure and backup procedures;
  • Monitoring mechanisms to detect unauthorized access or misuse.
Despite these measures, no electronic storage or transmission method can be guaranteed to be completely secure, and users provide information at their own risk.

11. COMMUNICATIONS AND NOTIFICATIONS
We may send users:
  • Service-related emails;
  • Account notifications;
  • Push notifications related to application functionality or service status.
Users may disable push notifications through their device settings. Certain essential communications related to account operation or purchased services may still be sent by email.

12. CHILDREN’S PRIVACY
The Services are intended solely for individuals 18 years of age or older.
We do not knowingly collect personal information from minors. If personal data from a minor is identified, it will be promptly deleted.

13. USER RIGHTS AND REQUESTS
Users may request to:
  • Access personal information associated with their account;
  • Correct inaccurate or outdated information;
  • Delete their account and associated personal data.
Requests may be submitted by contacting info@visabot.net.
We will respond within a reasonable timeframe.

14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in the Services or operational practices.
Updates will be indicated by the “Last updated” date at the top of this document. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

15. CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, please contact:
info@visabot.net
Alaydad LLC
124 Broadkill Rd #1024
Milton, DE 19968
United States